Dear Hiring Manager,
Good UX is invisible. Over five years I have redesigned flows that users navigate without thinking — which is always the goal.
A checkout redesign I led reduced cart abandonment by 19% through a combination of task analysis, 12 moderated usability sessions, and iterative prototype testing.
I work in Figma and UserTesting, and I invest as much rigour in research as in craft — I believe a well-run research session is worth ten rounds of stakeholder opinions .
I would love to walk you through my process and portfolio.
Atenciosamente,
Alex Reyes